LifeWise Health Plan of Washington

Important: Starting January 22, 2025, LifeWise Health Plan of Washington commercial (group) plans will only be served through Availity. Our Individual Plans will continue to be served through OHP SSO.

Individual Plans

If your patient's ID card has one of the listed group numbers and includes the phrase "Individual Plan," log in to the Individual Plan website. 

If you've received the message, "You have successfully logged into the Evolent application, but we do not find the Provider," read these instructions to provide key services to your individual plan patients. 

Note: Google Chrome is the best browser to use for the individual plan website. 

This sample ID card indicates the member is on an individual plan.

Non-Individual Plan ID card: 

Note: This card doesn't include the "Individual Plan" designation.

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LifeWise Commercial Plans

LifeWise secure tools are available through Availity for our commercial (group) plans. Sign in to Availity. 

More Resources

• For questions about your OneHealthPort login or account, call 800.973.4797.
• For questions about LifeWise individual plans, call customer service at 800.817.3056 between 8 a.m. and 6 p.m., Monday through Friday, Pacific Time. Customer Service can also provide web support and information on eligibility and benefits. 
•  For questions about Availity tools, call Availity Customer Service at 800.282.4548, Monday - Friday, 8 a.m. to 8 p.m., ET. 
• For questions about LifeWise commercial plans, call LifeWise Customer Service at 800.592.6804, Monday - Friday, 8 a.m. to 6 p.m., PT.