Manage Your Account

OneHealthPort provides an easy-to-use tool set to manage your account. The quickest and easiest way for you to make a change or fix a problem is with the self-service options below. Before you call support, click on the appropriate links below to manage your OneHealthPort account (your OneHealthPort password), or to manage or unsubscribe to the clinical or administrative tools you access through OneHealthPort. The link will ask you to login to your account in order to access the menus.

Before you call support, you may also test your SSO login.

Password Assistance

If you have forgotten your password, below are the ways to get help:

  1. If you have secret questions set up on your account, then you can use them to self-reset your password. Use the Forgot My Password link on the OneHealthPort website.

  2. If you are unable to reset your password using your secret questions, please contact your organization's OneHealthPort account Administrator for assistance. Your Administrator is the only person who can reset your password. 

    Administrators: Log in to your Administrator Account for the password reset function.

  3. If you don't know your organization's OneHealthPort Administrator, or you are the only Administrator for your organization, contact OneHealthPort Support at 1.800.973.4797 or fill out the contact form. 

For Subscribers

A Subscriber can login to manage the following information:

  • Update personal information
  • Change your email address
  • Change your password
  • Add or change your secret questions
  • View roles and affiliations
  • Delete your OneHealthPort account
Subscriber Login

For Administrators

An Administrator can login to manage the following for their Subscribers and Organization:

  • Nominate and manage Subscribers within your Organization, including assisting with password resets
  • Change a user name or email address
  • Access the Administrator's Guide
  • Change your Organization information
  • Add Tax IDs
  • Add Administrators
  • Create Sub-Organizations 
  • If your Administrator is leaving your Organization, then please review the instruction sheet.
Resolve Duplicate TIN issues Form
Administrator Login